Privacy Policy

1. Introduction

Kontenion respects your privacy and is committed to protecting the information you provide when using our services.

This Privacy Policy explains what information Kontenion may collect, how we use it, how we protect it, and the choices available to you.

2. Information We Collect

Account Information

When you create or use a Kontenion account, we may collect information such as your name, email address, account identifiers, and information necessary to provide the service.

Content

We may process content that you upload or create through Kontenion, such as videos, images, captions, titles, and other information required to manage and publish your content.

Connected Social Media Accounts

If you connect a supported social media account, we may receive information made available through the permissions you grant during the authorization process. Depending on the integration, this may include account identifiers, usernames, profile information, access tokens, and information required to publish content on your behalf.

Technical Information

We may collect technical information such as IP address, browser type, device information, logs, and information about interactions with our service for security, troubleshooting, analytics, and service operation.

3. Social Media Integrations

Kontenion may integrate with third-party platforms such as Instagram and TikTok to provide content publishing and related features.

When you connect a social media account, you authorize Kontenion to access the information and functionality permitted by the authorization you provide.

We use information received from connected platforms only for purposes related to providing the features you request, such as identifying your connected account, managing the connection, and publishing content on your behalf.

We do not request or store your social media account password.

4. How We Use Information

We may use information to:

• provide and operate Kontenion;
• authenticate users and maintain accounts;
• connect authorized social media accounts;
• publish content at the user's request;
• provide customer support;
• maintain security and prevent abuse;
• monitor and improve service reliability; and
• comply with applicable legal obligations.

5. Sharing of Information

We may share or provide access to information with service providers that process information on our behalf and are necessary to operate Kontenion.

Depending on the services you use, these providers may include infrastructure, hosting, storage, authentication, payment, and social media integration providers.

We do not sell personal information to third parties.

6. Social Media Platforms

When you authorize Kontenion to connect to a third-party platform, that platform may independently process information according to its own privacy policy and terms.

Kontenion is not responsible for the privacy practices of third-party platforms outside our control.

7. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmitting or storing information can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary to provide the requested services, maintain legitimate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

When information is no longer required for these purposes, we may delete or anonymize it in accordance with our applicable retention practices.

9. Disconnecting Social Media Accounts

You may disconnect a connected social media account through the functionality provided by Kontenion or by revoking the authorization through the applicable third-party platform.

Disconnecting an account may prevent Kontenion from providing features that depend on that connection.

10. Data Deletion

You may request deletion of personal information associated with your Kontenion account, subject to information that we are required or permitted to retain under applicable law.

For data associated with a connected third-party platform, you may also revoke the authorization directly through that platform.

Requests can be submitted through the support or account channels provided by Kontenion.

11. Children's Privacy

Kontenion is intended for users who are legally able to use the service. We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page together with an updated effective date.

13. Contact

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact the Kontenion team through the official Kontenion website or the support contact provided in your account.